Common Questions

Frequently Asked Questions

Find answers to common questions about our courses, enrolment and training programs.

How do I enroll in a course at Mark Institute Australia?

Enrol through our website or contact our team at admin@markinstitute.edu.au. We offer flexible enrollment with intakes throughout the year. Simply select your course and complete the online enrollment form.

Are there any prerequisites for your courses?

Most of the courses do not require any prerequisites. Check with the Student Services team and they will let you know.

Do your courses align to either NDIS or Aged Care standards?

Yes, depending on their relevance, some of the courses align to the High Intensity Daily Personal Activities (HIDPA) NDIS Practice Standards and/or the Strengthened Aged Care Quality Standards.

What is the duration of the courses?

The duration of the courses varies. Qualifications can take a minimum of 13 weeks to complete, while short courses can be completed in half a day, depending on the topic.

Do I get a certificate immediately after finishing?

Upon completion of a qualification, i.e. Certificate III or IV, you will be issued with the respective qualification. A Statement of Attainment will be issued to you if you have met all requirements of a Unit of Competency. If you have attended a non-accredited short course, a certificate of attendance will be issued to you.

Are payment plans available?

Yes, we offer flexible payment plans to make our courses more accessible. Contact our team to discuss payment options that work for your budget.

Can I study online?

We offer blended learning with both online and face-to-face components. Many units can be completed online, with practical components delivered on campus.

What is your refund policy?

Please refer to our Refund Policy page for detailed information about refunds, cancellations, and our satisfaction guarantee.