Courses – Professional Healthcare Training for the Future of Care.

Apply basic principles and practices of infection prevention and control

This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings, including implementing standard and transmission-based precautions and responding to risks. This unit applies to individuals working in a range of industry and work setting contexts. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Short Course

HLTHPS006

Assist Clients with Medication

HLTHPS006 - Assist Clients with Medication describes the skills and knowledge required to prepare for and provide medication assistance, and complete medication documentation. It also involves supporting a client to self-administer medication. This unit applies to community services and health workers with authority in their state or territory to assist with the administration of medication. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. This unit is available as an elective unit within CHC33021 Cert III in Individual support and CHC43121 Certificate IV in Disability support qualifications. Please contact us for more information on these qualifications.

Bundles

Care Work Essentials Course Bundle

Fast-track your annual compliance records with 4 essential care work certifications: HLTAID011 First Aid, Manual Tasks, Infection Control, and Medication Competency in just 13 hours.

Bundles

Care Work Ready Course Bundle

Fast-track your care career with 3 essential certifications in 15.5 hours. Includes First Aid, Manual Handling, and Infection Control.

Certificate III in Individual Support (Ageing & Disability)

Qualification

CHC33021

Certificate III in Individual Support (Ageing & Disability)

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Qualification

CHC43121

High Demand

Certificate IV in Disability Support

This qualification reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Complex Bowel Management

Complex bowel care is an important part of personal support work. This practical 3-hour course helps support workers understand bowel complications, assist with prescribed interventions within their scope of practice, and respond to risks and emergencies while maintaining the client's dignity and comfort. The course includes supervised mannequin practice, a knowledge check and a practical skills assessment. It is aligned with the NDIS Practice Standards (High Intensity Daily Personal Activities) and the Strengthened Aged Care Quality Standards, making it relevant for both NDIS and aged care workers. This course is suitable for personal care workers, aged care workers, disability support workers and home care workers who assist clients with complex bowel care. Non-accredited short course.

Short Course

HLTWHS005

Conduct Manual Tasks Safely

The HLTWHS005 Conduct Manual Tasks Safely course at Mark Institute Australia develops the skills required to identify hazardous manual tasks, prepare appropriately, and complete tasks safely in health and community service environments. This nationally recognised accredited unit combines theory with practical activities so learners can perform manual handling tasks safely, apply risk controls, and contribute to safer work practices. Training includes practical use of relevant equipment, manual task risk assessment, and supervised skills demonstration. Upon successful completion, students receive a nationally recognised Statement of Attainment for HLTWHS005. This Unit is delivered by Mark Institute Australia (RTO46473) on behalf of ABC First Aid (RTO 3399), certification issued by ABC First Aid (RTO 3399).

Dysphagia Mealtime Management

Dysphagia, or difficulty swallowing, is one of the most serious and preventable risks in aged care and disability support. It can lead to choking, aspiration, and aspiration pneumonia. Mark Institute Australia's five hour Mealtime Management and Dysphagia course gives care workers the practical skills and confidence to support clients safely at every meal, in line with speech pathology recommendations, individual mealtime plans, and the IDDSI framework. The course aligns with the NDIS Practice Standards (Core Module, Mealtime Management) and the Strengthened Aged Care Quality Standards (Standard 5, Clinical Care; Standard 6, Food and Nutrition). It supports safe practice for aged care workers, disability support workers, home care staff, and anyone responsible for mealtime assistance. This is a non accredited professional development course and does not cover severe dysphagia management under the NDIS HIDPA standard, which requires separate training delivered by an appropriately qualified health practitioner.

Enteral Feeding and Management

Enteral feeding is a critical nutritional support intervention for participants who are unable to meet their nutritional needs orally. Support workers who assist with enteral feeding must understand the procedures involved, work within their scope of practice, and recognise when complications require clinical escalation. The PEG Feeding and Enteral Feeding Support course is a non-accredited training program delivered by Mark Institute Australia, benchmarked against the current NDIS High Intensity Support Skills Descriptor (HISSD) for Enteral Feeding Support and NDIS Practice Standards Module 1 (High Intensity Daily Personal Activities), and aligned with the Strengthened Aged Care Quality Standards (Standard 5, Clinical Care, and Standard 6, Food and Nutrition for residential care). It covers PEG, PEJ, NG and duodenal feeding tubes, safe feeding practice, and how to recognise and respond to complications. This course is suitable for aged care workers, disability support workers, home care staff, and community services workers who support participants with enteral feeding needs as part of their care role.

Epilepsy and Seizure Management

Epilepsy affects an estimated 1 in 25 Australians over their lifetime, with significantly higher rates among people with intellectual disability, acquired brain injury, and many older Australians in aged care. For frontline care workers, knowing how to respond to a seizure calmly and correctly can make a real difference in managing an episode and preventing emergencies. Epilepsy and Safe Seizure Management is a practical three-hour short course from Mark Institute Australia. It equips disability support workers, aged care workers, home care staff, and community services workers to recognise seizure types, apply first aid, follow a participant's Epilepsy Management Plan, and support clients safely before, during, and after a seizure, including safe support with emergency medication where relevant. Course content is benchmarked against the NDIS High Intensity Support Skills Descriptor (HIDPA) for Epilepsy and Seizure Management and the Strengthened Aged Care Quality Standards (Standard 5, Clinical Care). This is a non-accredited professional development short course and does not itself confer a unit of competency or nationally recognised qualification.

SHOERT COURSE

Infection Prevention & Control Refresher

Infection control refresher training helps frontline staff correct unsafe habits before they cause an incident.

Manual Handling Refresher

Regular manual handling refresher training is essential in any care environment. Even experienced workers can develop unsafe habits over time, and refreshing correct technique helps prevent injury to both staff and the people in their care. The Manual Handling Refresher is a focused, non-accredited three-hour course delivered by Mark Institute Australia. Designed for workers who already hold a manual handling competency and need to update their skills, this practical session revisits safe transfer techniques, correct use of handling equipment, risk assessment principles, and injury prevention strategies. Training is delivered using industry-relevant equipment including hoists, hospital beds, shower chairs, and slide sheets. On-site delivery using your facility's own equipment is available for group bookings.

Medication Refresher

Medication assistance is a high-risk responsibility in aged care and disability support. Regular refresher training ensures workers maintain safe practices, stay current with organisational protocols, and meet employer and regulatory expectations. The Medication Refresher course is a focused, non-accredited training program delivered by Mark Institute Australia. Designed for workers who already hold a medication assistance competency such as HLTHPS006 and need to update their knowledge and skills, this four-hour course revisits key principles of safe medication assistance, documentation, error reporting, and best practice in line with current guidelines. This course is suitable for personal care workers, aged care workers, disability support workers, and home care staff who require a regular medication refresher as part of their ongoing professional development or employer compliance requirements.

Provide Cardiopulmonary Resuscitation (CPR)

Short Course

HLTAID009

Provide Cardiopulmonary Resuscitation (CPR)

Cardiac arrest can happen anytime and knowing CPR can save a life. The HLTAID009 Provide Cardiopulmonary Resuscitation course at Mark Institute Australia equips you with the essential skills to respond confidently in an emergency. Learn how to perform CPR on adults, children, and infants, use an AED, and assist an unconscious person until help arrives. On completion, you will receive a nationally recognised Statement of Attainment (HLTAID009).

Short Course

HLTAID011

Provide First Aid

This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies. The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings. Specific licensing/regulatory requirements relating to this competency, including requirements for refresher training should be obtained from the relevant national/state/territory Work Health and Safety Regulatory Authorities. This certificate includes HLTAID009 Provide CPR as part of the training.

Stoma Care

Many clients in aged care, disability, and community services live with a colostomy, ileostomy, or urostomy. Workers who assist with stoma care must have a solid understanding of correct procedures and the sensitivity required to maintain client dignity and quality of life. The Stoma Care course is a focused, non-accredited two-hour training program delivered by Mark Institute Australia. This course equips care workers with the knowledge to understand different stoma types, assist with appliance changes, provide peristomal skin care, recognise complications, and support clients living with a stoma in a confident and person-centred manner. This course is suitable for aged care workers, disability support workers, home care staff, and personal care assistants who are required to assist clients with stoma care as part of their role.

Supporting People with Dementia Refresher

Dementia affects more than 440,000 Australians, a number rising every year, making it one of the most common conditions encountered in aged care and disability support. Workers who support people living with dementia need both the knowledge and the confidence to provide care that is respectful, safe, and person-centred. The Dementia course is a non-accredited, three-hour training program from Mark Institute Australia. It gives care workers a clear understanding of dementia its types, stages, and effects on behaviour and communication along with practical strategies for providing dignified, person-centred support. Suited to aged care workers, disability support workers, home care staff, community services workers, and anyone supporting people living with dementia. This course is benchmarked against the NDIS Practice Standards Behaviour Support module, and the Strengthened Aged Care Quality Standards (in effect since 1 November 2025 under the Aged Care Act 2024). It is a professional development course and does not itself constitute a nationally accredited qualification outcome.

All Courses

Apply basic principles and practices of infection prevention and control

Assist Clients with Medication

Care Work Essentials Course Bundle

Care Work Ready Course Bundle

Certificate III in Individual Support (Ageing & Disability)

Certificate IV in Disability Support

Complex Bowel Management

Conduct Manual Tasks Safely

Dysphagia Mealtime Management

Enteral Feeding and Management

Epilepsy and Seizure Management

Infection Prevention & Control Refresher

Manual Handling Refresher

Medication Refresher

Provide Cardiopulmonary Resuscitation (CPR)

Provide First Aid

Stoma Care

Supporting People with Dementia Refresher

Not sure which course is right for you?